Privacy Policy

Privacy Policy

Last updated: March 2025

FluentMind AI (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use FluentMindAI.com.

Information We Collect

Information you provide

  • Text messages and voice recordings submitted to our AI tutor (processed in real-time, not stored permanently)
  • Language preferences and learning goals
  • Email address if you create an account
  • Payment information (processed securely by Stripe โ€” we never see your card details)

Information collected automatically

  • Browser type, device type, and operating system
  • Pages visited and session duration
  • IP address (anonymised after 24 hours)
  • Cookies (see Cookie Policy)

How We Use Your Information

  • To provide and improve our AI language tutoring service
  • To personalise your learning experience using our memory system
  • To process payments via Stripe
  • To send service-related emails (no marketing without consent)
  • To comply with legal obligations

Data Sharing

We do not sell your personal data. We share data only with:

  • Anthropic โ€” AI processing (Claude API). Content is processed per-request under Anthropic’s privacy policy.
  • Stripe โ€” Payment processing
  • Hosting providers โ€” Server infrastructure only

Your Rights (GDPR)

If you are in the EU/UK, you have the right to: access your data, correct inaccuracies, request deletion, object to processing, and data portability. Contact privacy@fluentmindai.com to exercise these rights.

Cookies

We use essential cookies for functionality and optional analytics cookies. See our Cookie Policy for details.

Data Retention

Session data: 90 days. Account data: until account deletion. Payment records: 7 years (legal requirement).

Contact

Data Controller: FluentMind AI, FluentMindAI.com
Privacy enquiries: privacy@fluentmindai.com